Make sure that your Facebook page have been published.
How can I have all of the product information of customers who have subscribed to receive notification
You can use Export function at the top of app interface, it help you exports a CSV file which includes the information.
When I give app permission to conect to my Facebook page, Is my Facebook account effected?
No, we do not try to collect your private information or any data. It just allows our app to able to work properly.
I still can not find where to paste my code after reading 'How it works', what should I do?
Let's tell us about your problem by sending message to live 24/7 support (chat window on the bottom right in app interface).
I have used Chorme/Firefox to install the app, but I still can't find any push notifications
In that case, please check if you have marked on 'Enable webpush Notification' in Push Notification settings in App
Or you may have disabled Push Notification in your Browser. To enable it, please follow below steps
- In Firefox
Step2: Select the content Segment and tap on the Choose button under Notifications.
Step3: Choose which sites are allowed to send you notifications in the site list
- In Chorme
Step 1- Open Google Chrome and and type chrome://settings/content in a new tab.
Step 2- A pop up with content setting will appear.
- Scroll down to Notifications section
- Click on Manage Exceptions
Step 3- Selecting the URL which you want to allow it to send you a push notification
How long do my customer get the notification?
Your customer will receive notifications as soon as the products are back in stock
How can I change the logo's size in Email tempates which is sent to customer?
You can replace this code